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Personalized, High Quality Service for the Concerned Professional Who Wants the Best!

Answering Service Specialties

Is your business one of our specialties?

• Medical / Physician
• Veterinarian 
• Home Health Care / Hospice
• Property Management
• Towing
• HVAC

Auburn Area Answering Service provides HIPPA compliant medical answering services throughout Sacramento, Placer, and Nevada Counties. Medical telephone answering service call processing must be handled quickly, accurately, and with sensitivity to the caller, as well as to the on-call physician. It is the job of Auburn Area Answering Service to carefully follow the exact protocol provided to us by your office so we can balance between needlessly disturbing your on-call doctor and efficiently connecting him/her to patients who truly need immediate assistance.

How Our Professional Answering Service Succeeds When Other Companies Fail...

• We dispatch emergency calls properly and accurately.
• We follow your exact screening instructions and how you want your calls relayed.
• We provide HIPPA compliant medical answering agents.
• We do not outsource. Our employees and answering service center are based locally for our clients in Sacramento, Placer, and Nevada Counties.
• We provide caring, clear speaking, and intelligent telephone service representatives.

With over 30 years of experience handling medical calls, the demands of human emergency call processing have shaped every facet of Auburn Area Answering Service's operation.

With a staff averaging over 7 years of experience handling emergency calls, you can rest assured that your calls are handled in the same courteous, friendly, professional manner that your staff handles your calls during your normal business hours.

Our TSRs take pride in carefully following your instructions, finding that necessary balance between needlessly disturbing the on-call person and efficiently connecting him/her to patients or clients who truly need immediate assistance.

At Auburn Area Answering Service, our TSRs understand that we are the face of your practice or business when you are not there. Your non-emergency calls are handled in the same courteous, professional, friendly manner that emergency calls are handled. We believe in our motto: every call counts!

We truly are a full service company with the ability to combine advanced technology with professional, personalized, all-live service. Our dedicated staff of superb secretaries is long-term. They are extensively trained to create that "in-office" image for your customers. Use us for all of your direct response advertising. Some of our other services and offerings include:

Professional Offices • Residence Service • Order Taking • Caller Surveys • Brochure Requests • Seminar Registration

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